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The art of listening

By Kay Psencik, Frederick Brown and Stephanie Hirsh
August 2021
The Learning Principal, by Kay Psencik, Frederick Brown, and Stephanie Hirsh, is Learning Forward’s latest book in a series focused on putting professional learning at the heart of improvement for leaders, teams, and systems. The book is full of practical tools, many of which are useful for leaders at multiple levels, including principals. In the April 2021 issue of The Learning Professional, we shared a tool about implementing change effectively. In this issue, we’re featuring a tool about effective listening skills. Chapter 6 of the book homes in on the role leaders play in providing feedback and coaching as well as the skills they need to fulfill that role effectively. Listening is one of those core skills. As the authors write, “Effective listening skills are

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President | CEO at Learning Forward | + posts

Frederick Brown is Learning Forward’s president | CEO. Prior to joining Learning Forward, Brown served as a senior program officer for the New York City based Wallace Foundation where he guided the work of several major grantees, including the Southern Regional Education Board; the Institute for Learning at the University of Pittsburgh; and the states of Ohio, Iowa, Wisconsin, Oregon, Kansas, and New Jersey.

Image for aesthetic effect only - Hirsh Stephanie 2017 Web-for-homepage

Stephanie Hirsh retired in June 2019 after 31 years with Learning Forward, an international association of more than 13,000 educators committed to increasing student achievement through effective professional learning. Hirsh led the organization as its executive director for the last 13 years where she presented, published, and consulted on Learning Forward’s behalf across North America.


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