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Collaborative Culture

Honest conversations are the cornerstone to building a culture of excellence

By Susan Scott
December 2013
When I first became superintendent, I felt prepared to raise student achievement in Orting (Wash.) School District, a rural district of 2,300 students in four schools. My goal was to create a culture of excellence — a healthy, professionally sustaining environment in which teachers are encouraged to do their best and students are highly engaged. In any school system, culture can take on different definitions and norms, but it is the driving force behind whether all students succeed. Culture is how teachers interact with students or parents, how meetings are run at the school or boardroom, and how parents and the community are embraced as partners in education. It is also how school facilities look and are maintained, the language we use with one another,

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Authors

Susan Scott and Michelle Curry

Michelle Curry is superintendent of the Orting (Wash.) School District.

In each issue of JSD, Susan Scott (susan@fierceinc.com) explores aspects of communication that encourage meaningful collaboration. Scott, author of Fierce Conversations: Achieving Success At Work & In Life, One Conversation at a Time (Penguin, 2002) and Fierce Leadership: A Bold Alternative to the Worst “Best” Practices of Business Today (Broadway Business, 2009), leads Fierce Inc. (www.fierceinc.com), which helps companies around the world transform the conversations that are central to their success. Fierce in the Schools carries this work into schools and higher education. Columns are available at www.learningforward.org. © Copyright, Fierce Inc., 2013.

I believe that the culture of a school and of each classroom within is shaped by our daily practices and that the most powerful practice of all is conversations. Schools and the students they serve succeed or fail one conversation at a time. But it’s the quality of the conversations that matters. Conversations provide clarity or confusion, invite collaboration and cooperation or add concertina wire to the walls between well-defended fiefdoms. Conversations inspire us to tackle our toughest challenges or stop us dead in our tracks wondering why we bothered to get out of bed this morning. 

     A leader’s job is to engineer conversations that produce epiphanies. Conversations that reveal we are capable of original thought. Intelligent, spirited conversations that are both intelligent and impassioned, providing clarity and impetus for action, for change when needed. And how wonderful it is to hear the hum of classroom conversations that nourish relationships and generate learning.

— Susan Scott

References

Scott, S. (2009). Fierce leadership: A bold alternative to the worst “best” practices of business today. New York, NY: Broadway Business.

Stolp, S. & Smith, S. (1995). Transforming school culture: Stories, symbols, values, & the leader’s role. Eugene, OR: ERIC Clearinghouse on Educational Management.


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Susan Scott (susan@fierceinc.com)leads Fierce Inc.


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