Learning Forward
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6 questions to include in a satisfaction survey
By Jo Lein and Jennifer Gripado
Categories: Data, Evaluation & impactDecember 2024
When we ask professional learning leaders to gauge the impact of a learning experience, they often say something like, “It went well!” However, this general summary does not provide the kind of specific information decision-makers need to determine whether to continue, expand, adapt, or abandon professional learning approaches. To get that kind of information, we need to turn to evaluation. There are many valuable sources of evaluation data, including — but not limited to — professional learning participants. In our work on leadership development and organizational learning for Tulsa Public Schools in Oklahoma, we regularly ask educators to share feedback and perceptions of usefulness of their professional learning. The data they provide can inform continuous improvement efforts by illuminating where educators feel the learning opportunities
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Learning Forward. (2014, March). Evaluating professional learning: Measuring educator and student outcomes. learningforward.org/newsletters/transform/march-2014/evaluating-professional-learning-outcomes/
Thompson, C. (2022, July 14). The case for the six-point Likert scale. Quantum Workplace. www.quantumworkplace.com/future-of-work/the-case-for-the-six-point-likert-scale
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Jo Lein is a leadership development coach at Tulsa Public Schools and an adjunct professor at Johns Hopkins University. She founded the Teaching and Leading Initiative of Oklahoma and the EduCoach by Dr. Jo Lein Substack.
Jennifer Gripado is the assistant superintendent of Organizational Learning for Tulsa Public Schools. She leads learning initiatives that impact nearly 5,000 employees and has been published in ASCD.
Categories: Data, Evaluation & impact
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