Leadership

As a consultant and coach, I do a lot of my best thinking in the car or on the plane. I found myself doing just that a week ago, when I tuned into National Public Radio’s morning show. The moderator mentioned that playwrights often use a technique to hook their audiences. Simply put, they draw people into their plays by breaking a ritual or custom and letting the characters wrestle with the conflict that it produces. In the world of theater, this creates the “edge” that forms memories from the play or musical. Thus, in the theater, breaking the ritual is a good thing and it produces the intended result . . . drama and memories.