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    Use 'both/and' thinking to find the best of two sides of a conflict

    By Robert J. Garmston
    Categories: Collaboration, Facilitation
    October 2008
    “But,” my father used to say with a burst of air after a long exposition on a topic. Then he would launch into a counterpoint to what he had just said. I loved his ability to examine ideas from various perspectives. I also realized that, in many contexts, the word “but” signals that the previous statement is wrong. As a coordinating conjunction, the word “but” joins two words, phrases, or clauses of equal value. Yet, for many, “but” stirs our emotions, overriding our sense of logic. This is as it should be — “but” puts us on guard. Some groups practice “but watching.” Assign a “but watcher” in groups that frequently use “but” as the first response to a comment. Monitoring the “buts” gives rise

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    References

    McKanders, C. (in press). Polarity management: Using conflict as a resource (Appendix L). In R. Garmston & B. Wellman (Eds.), The adaptive school: A sourcebook for developing collaborative groups (2nd ed.). Norwood, MA: Christopher-Gordon.


    Image for aesthetic effect only - Robert-garmston
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    Robert J. Garmston (fabobg@gmail.com) is an emeritus professor of education administration at California State University, Sacramento, and co-developer of Cognitive Coaching and Adaptive Schools.


    Categories: Collaboration, Facilitation

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