JSD: What do you wish you had known when you first began your journey as a learning leader? Milliones: I wish I would have understood the power of the default culture. It is not enough to train, coach, mentor, or collaborate. We tend to completely underwhelm overwhelming problems with one or two strategies when what is needed are four to six strategies implemented on multiple levels simultaneously. JSD: What is the one crucial piece of advice you would give to those just starting out in the professional learning world? “We make the mistake of using things to develop people instead of using people to develop things.” Milliones: Remember that people are more important than things. Get some training in change leadership both inside and outside