tools-for-learning-schools-winter-2012-vol-15-no-2

Experts agree: Conflict creates better teams

While many see conflict as negative and destructive, it is an essential part of team dynamics and careful decision-making. Without disagreements, groups become subject to groupthink, a tendency to emphasize harmony over critical evaluation, resulting in poor decisions. Learn how to avoid groupthink by turning conflict into a positive force in team learning and growth.

Tool: Value of conflict

Help members of your team understand the value of conflict and hearing opposing points of view.

 


Tool: Conflicting viewpoints: Map the positive and negative interpretations of conflict

Use this tool after reading "Experts agree: Conflict creates better teams" to help team members understand how conflict may be either productive or destructive.

 

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