Tools for Schools, December 1998/January 1999, Vol. 2, No. 3
Conflict resolution: Common goals override individual interests
By Joan Richardson
The school improvement team is tussling - again - over the issue of how to create more time for teachers to meet together. One of the teachers on the team is hunkered down in one corner, quietly ignoring the discussion; other teachers are arguing for a variety of options. A parent on the team complains loudly - again - that students are being deprived of instructional time. The principal argues that one meeting day every three months is plenty of time for teachers.
How I act in conflicts
This activity will help team members identify the attitudes they bring to team discussions. Use it in the early stages of your team development. It is not intended to be used when the team is actively engaged in trying to work through an issue.
How I act in conflicts scoreboard
Each individual has his or her own way of responding to conflict. Recognizing your personal style of confronting conflict can help you and your group become more effective in resolving disputes.
Checklist for resolving conflicts
This tool can be used to aid individual team members in identifying how they can prepare for meetings. Make and distribute one copy of this page for each team member.
Positions and interests chart
This tool can be used to illustrate the positions and interests of each team member. Use this during the discussion, not during decision making.
Resources: Conflict resolution
